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FAQ within [ Basic Information ]

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  • Will my Suica expire?

    Suica issued via the Welcome Suica Mobile app are valid for 180 days from issuance. Any remaining balance left on the Suica after the expiration date will ex... Show Detail

    • No：6979
    • Displayed Date：2025/02/10 12:06
    • Updated DTM：2026/06/18 15:38

  • In which countries can a Suica be issued?

    The countries where you can issue a Suica before entering Japan are as follows: South Korea, Taiwan, Malaysia, Singapore, Australia, Vietnam *This informat... Show Detail

    • No：6945
    • Displayed Date：2025/02/03 18:15
    • Updated DTM：2025/03/11 16:55

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