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How do I enable location services?
If issuance restrictions are applied and you are unable to issue a Suica or purchase passes, please check the following settings. 【Steps to Change Location... Show Detail
What devices are compatible with Welcome Suica Mobile?
*Compatible devices: · iPhone XR/XS and later (must be updated to iOS 17.2 or higher) · Apple Watch Series 3 and later *To ensure proper use, always keep ... Show Detail
What device settings do I need to have on my iPhone to use Welcome Suica Mobile?
Please set your iPhone's settings as indicated below to use your Suica with Apple Pay. Your Suica will not function properly without these settings. Addition... Show Detail
How to operate after the 180-day expiration date.
1.Delete the Welcome Suica Mobile card that has expired in the Wallet app. 2.Launch the Welcome Suica Mobile app and perform the initial issuance operation ... Show Detail
What communication environment is required to use Welcome Suica Mobile?
*Services available without communication (device must be powered on): · Using the remaining balance (transportation/shopping) · Using re-purchased discoun... Show Detail
About your Apple ID and Welcome Suica Mobile
Suica issued via the Welcome Suica Mobile app are linked to the Apple ID configured on your device for issuance and management. If you sign out your Apple ID... Show Detail
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