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FAQ within [ Caution: Service May Become Unavailable in These Cases ]
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I disabled security settings, erased the data off my device, or reset my device to factory settings.
For security reasons, performing the following actions will delete all cards in Wallet, including Suica. The Suica are backed up to a server. Note that perfo... Show Detail
- No：7039
- Displayed Date：2025/02/10 19:42
- Updated DTM：2025/02/27 20:36
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I deleted/moved a Suica while using various services (lockers, Shinkansen e-ticket service, etc.).
Services like Shinkansen e-ticket, Express Reservation, and using lockers use the Suica ID number. Deleting, moving, or reissuing a Suica may change its ID n... Show Detail
- No：6890
- Displayed Date：2025/01/27 00:00
- Updated DTM：2025/01/27 12:05
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