Welcome Suica Mobile

I see a message that says "Currently deleting Suica information from the device. Please wait. (C1...

This message appears when there is a device malfunction or unstable communication. Please delete your Suica (transfer it to the server) and try reconfiguring... Show Detail

I see a message that says "This Card is Already in Wallet."

If this error occurs, please contact Apple Care for support. It is possible that a Suica migration error occurred during a device change or replacement. Show Detail

I see a message that says "Could Not Connect to Apple Pay. Make sure you are connected to the Int...

This message appears when a top-up operation fails due to a communication issue. Try again in a stable network environment. If the problem persists, contact ... Show Detail

I see a message that says "This Suica cannot be used. (C108/C109)"

This appears when there is a communication issue with the device. Wait in an area with a stable network to resolve the issue. If the error persists, contact ... Show Detail

I see a message that says "Your mobile device is not eligible for monetary transactions. (2530)"

This error appears if the account is suspended for security reasons following multiple top-up attempts or app operations. In order to protect your Welcome Su... Show Detail