Welcome Suica Mobile

I see a message that says "Your mobile device is not eligible for monetary transactions. (2530)"

This error appears if the account is suspended for security reasons following multiple top-up attempts or app operations. In order to protect your Welcome Su... Show Detail

I see a message that says "This Suica cannot be used. (C108/C109)"

This appears when there is a communication issue with the device. Wait in an area with a stable network to resolve the issue. If the error persists, contact ... Show Detail

I see a message that says "Could Not Connect to Apple Pay. Make sure you are connected to the Int...

This message appears when a top-up operation fails due to a communication issue. Try again in a stable network environment. If the problem persists, contact ... Show Detail

I see a message that says "This Card is Already in Wallet."

If this error occurs, please contact Apple Care for support. It is possible that a Suica migration error occurred during a device change or replacement. Show Detail

I see a message that says "Currently deleting Suica information from the device. Please wait. (C1...

This message appears when there is a device malfunction or unstable communication. Please delete your Suica (transfer it to the server) and try reconfiguring... Show Detail

Error Code C008 comes up, preventing me from setting up a Suica card.

This error occurs when the process of setting up Suica on Apple Pay (Wallet) cannot be completed due to one of the following reasons. Please check below and ... Show Detail

I see a message that says "This Suica cannot be used at this time. (C111)"

This indicates that there is an incomplete process or system error with Apple Pay. This error can also occur in unstable network conditions or after consecut... Show Detail

I see a message that says "This Suica cannot be used at this time. (C103)"

This error occurs if the device with Suica is in Lost Mode or security-locked, making Apple Pay unavailable. Please contact Apple Care for support. Show Detail

I see a message that says "This Suica has already been reissued. Please delete it from Wallet. (...

Information from the Suica before reissuance remains in Wallet. In this state, the reissued Suica cannot be reconfigured on the device. Delete the existing S... Show Detail

I see a message that says "The operation is still being processed. Please try again later."

This message appears when an operation remains incomplete due to device or communication issues, requiring recovery processing. If similar errors occur frequ... Show Detail