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  • Category
  • Overview:Welcome Suica Mobile User Reissue Registration Application Form

    Please use the form below to apply for Reissue Registration (Usage Suspension Procedure). Please note that the affected Suica will become temporarily unusable as part of the reissue process. Applications cannot be rescinded.

    • *Depending on the submitted details, we may not be able to process your reissue application.
  • Contact Email Address
    *
    *

    For confirmation, please enter your e-mail address again
  • Account Number
    *

    *Enter the Account Number listed under the "Account" tab in the app.


  • The Secret Keyword
    *

    *10 to 15 characters, uppercase and lowercase letters and numbers.
    *This is a keyword that you set when setting up your Suica.


  • Device to be Used for Reissued Suica
  • Reason for Reissue
  • Details of Usage Status
    *
  • Important Notes
    • *This form is only for Reissue Registration.
    • *Depending on the application details, reissuing of your Suica may not be possible.
    • *This form uses SSL encryption to securely transmit entered data, ensuring it is protected online.
    • *Emails from us will be sent from ＜info@mobilesuica.com＞. If your email settings block specific domains, please adjust them to receive emails from this address.
    • *info@mobilesuica.com is a no-reply address. We cannot respond to any emails sent to this address.
    • *Your personal information will only be used for responding to your inquiry.
    • *Depending on your hardware environment, the form may not display properly.
    • *This form uses JavaScript and Cookies. Please enable them in your browser settings.
    • *Responses may take time. Thank you for your understanding.
    • *If the email address provided is incorrect and emails from info@mobilesuica.com cannot be received, we will be unable to respond.
    • *Your personal information will be appropriately managed by JR East in accordance with its Privacy Policy and used solely for this matter. Your information will not be used for other purposes or shared with third parties.
    • *For details, please refer to the JR East Privacy Policy.
Please check your information and click the 「Check your entry」 button. A confirmation screen will be displayed.

Upon successful submission, you will receive a confirmation email from info@mobilesuica.com.

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