• No : 3155
  • 公開日時 : 2018/11/27 13:14
  • 更新日時 : 2018/11/27 13:52
  • 印刷

The battery has run out during use.

カテゴリー : 

回答

Suica doesn’t work when the battery of the device (except iPhone XS/XR) runs out. When the battery runs out while travelling (within ticket gates), please contact a ticket gate agent for the fare adjustment by cash. Suica (and its balance) never disappears from your device even if a battery temporarily runs out.