- Welcome Suica Mobile > Basic Information > Is there anything I can do if my device breaks, I lose my device, or my device is stolen?
Is there anything I can do if my device breaks, I lose my device, or my device is stolen?
- Category :
Answer
To contact the support center, you will need your Account Number and Secret Keyword. You can find this information in the Account tab within the app. Be sure to take a screenshot of this information for safekeeping.