- Welcome Suica Mobile > System Requirements > What communication environment is required to use Welcome Suica Mobile?
What communication environment is required to use Welcome Suica Mobile?
- Category :
Answer
*Services available without communication (device must be powered on):
· Using the remaining balance (transportation/shopping)
· Using re-purchased discount passes
· Using "Shinkansen e-Tickets" linked to your Suica ID
*Services requiring communication:
All services requiring the Welcome Suica Mobile app to launch
· Charging your digital Suica card
· Purchasing discount passes, etc.
iPhone
A stable internet connection via mobile data or Wi-Fi
Apple Watch
Bluetooth connection with a paired iPhone and a stable communication environment on the iPhone (Cellular models can function independently if the communication environment is stable).
*JR East cannot compensate for any inconveniences caused by incomplete operations or malfunctions due to unstable communication environments or temporary interruptions during procedures.
*Please be aware that many public facilities, including stations, offer open Wi-Fi services. Your device connecting to Wi-Fi unintentionally may disrupt ongoing communication.