• No : 6716
  • 公開日時 : 2024/07/04 12:08
  • 印刷

Suica charging failed and a charge was made to my credit card or debit card.

カテゴリー : 

回答

If charging your Suica fails, the billing information will be automatically canceled, but if you used a debit card, the amount may be debited from your account and refunded at a later date. Depending on the card company, it may take 1-2 months for the cancellation information to arrive. For details such as the timing of the refund, please contact the card company you used again after some time has passed.