• No : 7761
  • Displayed Date : 2026/03/01 04:00
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I would like to get a refund for my Suica Green Car Ticket.

Answer

You can receive a refund for a Suica Green Car ticket if it is unused and on the same day of purchase.
Refunds can be processed through Welcome Suica Mobile.
A handling fee of 220JPY will be deducted, and the remaining amount will be refunded to the Apple Pay account used at the time of purchase.

【How to Get a Refund】
  1. Launch Welcome Suica Mobile.
  2. On the HOME tab, tap the green banner.
  3. On the Suica Green Ticket menu screen, tap “Get a refund.”
  4. Read the important notes carefully, then tap “Next.”