• No : 6899
  • Displayed Date : 2025/01/29 00:00
  • Updated DTM : 2025/02/10 20:52
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The iPhone/Apple Watch on which I configured a digital Suica card broke.

Answer

The steps to address this issue depend on whether you can operate the Wallet app.

*If your Wallet is operable:
Remove your Suica from the device and reconfigure it on a replacement device. The Suica will not be available until the reconfiguration is complete. 
1Remove your Suica from Wallet (https://apfaq.mobilesuica.com/faq/show/7022?site_domain=wsm)
2.  Reconfigure the Suica (https://apfaq.mobilesuica.com/faq/show/6916?site_domain=wsm)

*If your Wallet is inoperable:
Contact Apple Care for assistance.