I would like to get a refund for a balance on a Su

Welcome Suica Mobile > Basic Information > I would like to get a refund for a balance on a Suica I will no longer use.

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No : 6975
Displayed Date : 2025/02/07 18:36
Updated DTM : 2025/02/27 15:29
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I would like to get a refund for a balance on a Suica I will no longer use.

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Welcome Suica Mobile > Basic Information

Answer

Digital Suica cards issued through the Welcome Suica Mobile app cannot be refunded.Upon expiration of the validity period, the balance cannot be refunded. Please feel free to use the Suica balance for transportation and shopping within Japan within the period.